SHIPPING & RETURNS
USA SHIPPING
Coil Coffee Company ships Monday through Friday, from our facility in Texas. All coffee is freshly roasted by hand and is shipped from our facility within 5 business days. You should expect the shipping carrier to take 1-5 business days to deliver your package. You will receive a shipping notification email, which includes your tracking number, once your order is shipped.
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During holidays shipping may get delayed.
We do NOT ship to PO Boxes.
RETURNS
We do not accept returns or exchanges on coffee, as all of our coffee is roasted to order for peak freshness. Due to its perishable nature and food regulations, coffee cannot be returned for credit or refund.
We only accept returns for unused items, such as apparel and mugs. Please note that returns will only be accepted if the items are unused. We cannot accept returns on used merchandise. Be sure to return all merchandise within 30 days of the purchase date for store credit or a refund. Exchanges are not available.